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Returns And Exchanges
We have a 1 Year + 1 Day Return Policy. BuyWake.com is committed to you being fully satisfied with your purchase. If, for any reason, you would like to return any unused product, please follow these guidelines:
- Items must be returned within 366 days from date of purchase.
- Products must be in the condition in which you received them and in the original box and/or packaging.
- Shoes must be returned in a second box besides the shoe box. DO NOT just slap a shipping label on the manufacturer's shoe box. A 25% restocking fee will be incurred if this criterion is not met.
- Contact us for a Return Authorization number or click here to Request a Return through your Customer account.
- No refunds or exchanges without a valid RMA #.
- Send the unused product back to us insured for the full value (FedEx, UPS, or USPS traceable only).
- Customer is responsible for all return shipping costs.
- Store credit will be provided on all returns received after 60 days from the date of purchase.
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Free Shipping Offer:
- Free Shipping offer is valid on all orders to the Lower 48 states.
- Free Shipping method will be selected by BuyWake.com (FedEx SmartPost or FedEx Ground, depending on shipment weight).
- Free Shipping offer is not available for International, Alaska, Hawaii, and Puerto Rico orders. Orders being shipped to U.S. Minor Outlying Islands are also excluded.
- Free Shipping does not apply to Express delivery upgrades. Express upgrade options and charges are available during checkout.
- BuyWake.com reserves the right to end or change this Free Shipping offer at any time
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International Shipping:
For estimated shipping rates and transit times, simply add the products that you are interested in to the cart and enter your country and postal code. Estimated shipping rates and transit times will be populated below. You are also welcome to email us or call (706) 521-0315 with your complete ship to address (including country and postal code) and a general idea of what you are wanting to have sent your way.
- FedEx International Priority (1-3 Business Days; Duties & Taxes NOT Included)
- FedEx International Economy (2-6 Business Days; Duties & Taxes NOT Included)
- FedEx International Ground ([Canada Only] 2-7 Business Days; Duties & Taxes NOT Included)
- USPS Priority Mail International (6-20 Business Days; Duties & Taxes NOT Included)
For estimated shipping rates and transit times, simply add the products that you are interested in to the cart and enter your country and postal code. Estimated shipping rates and transit times will be populated below. You are also welcome to email us or call (706) 521-0315 with your complete ship to address (including country and postal code) and a general idea of what you are wanting to have sent your way.
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| Call Us: | (800) 709-9253 |
| Or | Email Us |
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BuyWake.com is a universally recognized global leader in Wake-specific retail. Founded in 1997 in Kennesaw, Georgia, BuyWake.com is owned and operated by a core group of devoted wakeboarders who are deeply invested in the the Wake community, and has evolved by... READ MORE.
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